Track Order
Where is my order?
When your order is dispatched we email you a tracking link. Check that email first — including your spam and Promotions folders, which is where it usually ends up.
Tracking can take up to 24 hours to start showing movement after dispatch. A link that says "no information available" on day one is normal and does not mean anything has gone wrong.
The usual timeline
- Day 0–2 — order confirmed and dispatched
- Day 2–8 — in transit, then out for delivery
- Remote pincodes, the North East and island territories take a few days longer
The courier called and I missed it
Indian couriers almost always call before delivering. If you miss the call they will usually try again the next day. If two attempts fail the parcel comes back to us, so it is worth calling the number back the same day.
Tracking hasn't moved in days
Parcels sometimes sit at a sorting hub, particularly around Diwali and Navratri. If there has been no movement for 4 working days, email us and we will chase the courier directly.
Still nothing after 15 days
Get in touch. If the parcel is genuinely lost in transit we replace it or refund you in full — that is on us, not you.
Get in touch
Email ShopDevghar@gmail.com with your order number. It is in your confirmation email and it makes this a great deal faster.